Privacy Policy

Welcome to ICUNotes.com (“ICUNotes,” “we,” “us,” or “our”). ICUNotes.com is an online medical education and information platform intended primarily for healthcare professionals, medical students, postgraduate trainees, and other individuals interested in critical care medicine and related medical subjects.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or interact with ICUNotes.com (the “Website”), including when you contact us, submit a form, subscribe to communications, or use any other service provided through the Website.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• ICUNotes.com;
• forms and contact forms available on the Website;
• consultation or appointment request forms, where applicable;
• newsletter or email subscription forms, where applicable;
• comments or other user-submitted content;
• communications sent to us by email or through the Website; and
• cookies, analytics, and similar technologies used on the Website.

This Privacy Policy does not apply to third-party websites, applications, platforms, or services that may be accessible through links on ICUNotes.com. Those services have their own privacy policies and terms.

2. Information We May Collect

Depending on how you use the Website, we may collect the following categories of information.

2.1 Information You Voluntarily Provide

When you contact us, submit a form, request information, subscribe to communications, or otherwise interact with ICUNotes, you may provide information such as:

• name;
• email address;
• telephone/mobile number;
• professional designation;
• medical or educational qualification;
• institution or organization;
• city or general location;
• information contained in your message or enquiry;
• appointment or consultation-related information, where applicable; and
• any other information you voluntarily provide.

You should provide only information that is reasonably necessary for the purpose for which you are contacting us.

2.2 Automatically Collected Information

When you access the Website, certain technical information may be collected automatically by us or by third-party service providers, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• approximate geographic location derived from technical information;
• referring website;
• pages visited;
• time spent on pages;
• date and time of access;
• links or buttons interacted with; and
• other technical or usage information.

This information may be collected through server logs, cookies, analytics tools, and similar technologies.

2.3 Cookies and Similar Technologies

ICUNotes may use cookies and similar technologies to:

• operate and secure the Website;
• remember certain preferences;
• understand how visitors use the Website;
• measure Website performance;
• improve Website content and functionality; and
• understand traffic and engagement.

Some cookies may be placed by third-party services used by ICUNotes.

You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect some Website functionality.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

3. How We Use Your Information

We may process personal information for purposes including:

1. providing, operating, and maintaining ICUNotes.com;
2. responding to enquiries and messages;
3. processing appointment or consultation requests, where applicable;
4. communicating with you regarding services or information you have requested;
5. sending newsletters or educational communications where you have subscribed or otherwise provided appropriate consent;
6. improving Website content, usability, performance, and functionality;
7. understanding Website traffic and user engagement;
8. preventing fraud, abuse, unauthorized access, and security incidents;
9. maintaining Website and information-security logs;
10. complying with applicable legal and regulatory obligations;
11. establishing, exercising, or defending legal rights; and
12. carrying out other purposes that are reasonably necessary for providing the Website or services requested by you.

We will not use personal information for purposes materially incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

4. Medical and Health Information

ICUNotes.com is primarily a medical education and information platform.

Unless a specific service expressly states otherwise, ICUNotes does not require users to submit patient-identifiable medical information merely to access educational content.

Please do not submit:

• patient names;
• hospital identification numbers;
• medical record numbers;
• Aadhaar numbers;
• photographs identifying patients;
• addresses;
• telephone numbers of patients;
• identifiable clinical reports;
• identifiable laboratory reports;
• identifiable imaging;
• identifiable case records; or
• other information that could reasonably identify a patient.

If you voluntarily submit such information to us, you are responsible for ensuring that you have the lawful authority to disclose it and that applicable confidentiality and privacy obligations have been respected.

Where medical cases, images, reports, or educational material are published on ICUNotes, reasonable efforts should be made to remove or obscure personally identifying information.

5. Legal Basis for Processing Personal Data

Where applicable, ICUNotes may process personal data on the basis of:

• your consent;
• your request for a service or information;
• legitimate or otherwise lawful purposes permitted under applicable law;
• compliance with legal obligations; or
• other lawful grounds recognized under applicable law.

Under India’s Digital Personal Data Protection framework, consent is required to be free, specific, informed, unconditional, and unambiguous where consent is the applicable basis for processing. The law also provides for withdrawal of consent, subject to applicable legal requirements and consequences.

Where processing is based on consent, you may withdraw your consent by contacting us using the details provided in this Privacy Policy, subject to applicable law.

6. Sharing of Personal Information

We do not sell your personal information.

We may share personal information with third parties where reasonably necessary for operating ICUNotes or providing a service requested by you.

These third parties may include:

• website hosting providers;
• website maintenance and security providers;
• analytics providers;
• email and communication service providers;
• form providers;
• appointment or booking service providers;
• payment service providers, where applicable;
• professional advisers;
• legal or regulatory authorities where required; and
• other service providers acting on our behalf.

Third-party service providers may process information according to their own terms and privacy policies.

We seek to use service providers that maintain appropriate safeguards for personal information.

7. Third-Party Services and Embedded Content

The Website may contain content or functionality provided by third parties, including:

• YouTube videos;
• Google services;
• Google Forms;
• analytics services;
• social media content;
• embedded educational resources;
• advertisements, where applicable; and
• other third-party tools or plugins.

These third parties may collect information about your interaction with their services, including through cookies or similar technologies.

For example, if you interact with an embedded YouTube video or another third-party service, that service may process information in accordance with its own privacy policy.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

8. Google Forms and Similar Forms

Where ICUNotes uses Google Forms or another third-party form service, information submitted through the form may be processed and stored by that service on behalf of ICUNotes.

Information collected through a form will be used for the specific purpose described on or immediately before the form.

You should avoid submitting unnecessary sensitive or confidential information through Website forms.

9. Analytics

ICUNotes may use analytics services to understand how visitors use the Website.

Analytics information may include:

• pages viewed;
• traffic sources;
• device and browser information;
• approximate location;
• session information;
• interaction with Website elements; and
• other aggregated or pseudonymous usage information.

Analytics data helps us understand which educational resources are useful, identify technical problems, and improve the Website.

Where required by law, appropriate consent mechanisms will be used for non-essential analytics technologies.

10. Communications and Email

If you voluntarily provide your email address, we may use it to:

• respond to your enquiry;
• provide information you requested;
• send educational updates where you have subscribed;
• communicate regarding an appointment or service; or
• send other communications permitted by applicable law.

You may unsubscribe from promotional or newsletter communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

Unsubscribing from promotional communications does not necessarily prevent us from sending essential transactional, administrative, security, or service-related communications.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• providing requested services;
• maintaining business and operational records;
• complying with legal obligations;
• resolving disputes;
• enforcing agreements; and
• preventing fraud or misuse.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and regulatory requirements.

Different categories of information may therefore be retained for different periods.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Depending on the circumstances, security measures may include:

• HTTPS/SSL encryption;
• access controls;
• authentication mechanisms;
• secure hosting;
• security plugins and monitoring;
• software updates;
• backups;
• restricted administrative access; and
• other reasonable security measures.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

13. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including the right to:

• obtain information about the processing of your personal data;
• request access to personal data processed about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of personal data where legally applicable;
• withdraw consent where processing is based on consent;
• exercise other rights available under applicable data-protection law; and
• raise a grievance regarding the processing of your personal data.

India’s DPDP framework provides data principals with rights and mechanisms relating to access, correction, erasure, consent withdrawal, and grievance redressal, subject to the Act and applicable Rules.

To exercise an applicable right, please contact us using the details provided below.

We may need to verify your identity before acting on certain requests.

14. Withdrawal of Consent

Where we process your personal data based on consent, you may withdraw your consent at any time.

Withdrawal of consent will not affect the lawfulness of processing that occurred before withdrawal.

Depending on the nature of the processing, withdrawal of consent may mean that we are unable to continue providing a particular service or functionality.

Where consent is withdrawn, we will take reasonable steps to cease processing based on that consent, unless continued processing is permitted or required under applicable law.

15. Children’s Privacy

ICUNotes.com is primarily intended for adults, healthcare professionals, medical students, and postgraduate trainees.

We do not knowingly solicit personal information from children for purposes unrelated to the services offered by the Website.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

Where applicable law imposes additional requirements regarding children’s personal data, we will comply with those requirements.

16. International Data Processing

Some third-party service providers used by ICUNotes may store or process information on servers located outside India.

Where personal information is transferred or processed outside India, ICUNotes will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or technical safeguards.

17. Links to Other Websites

ICUNotes.com may contain links to third-party websites, journals, organizations, social media platforms, educational resources, or other websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of each third-party website before submitting personal information.

18. User-Generated Content

If ICUNotes permits comments, submissions, questions, articles, case discussions, or other user-generated content, information voluntarily included in such content may become publicly visible.

You should therefore avoid posting:

• personal contact information;
• patient-identifiable information;
• confidential information;
• passwords;
• financial information; or
• other information that you do not wish to make publicly available.

We may moderate, remove, or restrict user-generated content where reasonably necessary to maintain the Website, protect users, comply with law, or enforce our policies.

19. Intellectual Property and Privacy

Content submitted to ICUNotes may be processed in accordance with the applicable contributor agreement, submission terms, or other agreement governing that content.

If you submit educational material, images, case discussions, or other content to ICUNotes, you should ensure that you have the necessary rights, permissions, and authority to submit that material.

In particular, patient-identifiable information should not be submitted unless appropriate legal authority and consent exist and disclosure is otherwise lawful.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes to the Website;
• changes in our services;
• changes in technology;
• changes in third-party services;
• changes in applicable law or regulatory requirements; or
• improvements to our privacy practices.

Where required by applicable law, we may provide additional notice or obtain consent for material changes.

21. Grievance and Privacy Contact

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us at:

Website: ICUNotes.com
Email: Contactdrharshit@gmail.com
We will make reasonable efforts to review and respond to privacy-related requests within the period required by applicable law.

Where applicable, you may also have the right to approach the relevant statutory authority or Data Protection Board in accordance with Indian law.

22. No Sale of Personal Information

ICUNotes does not sell personal information to third parties.

We may, however, use third-party service providers to operate the Website and provide services. Such providers may process personal information on our behalf or independently according to their applicable terms and privacy policies.

23. Medical Disclaimer

The information available on ICUNotes.com is provided for educational and informational purposes only.

The Website is not a substitute for professional medical judgment, examination, diagnosis, treatment, or individualized medical advice.

Nothing on ICUNotes.com should be interpreted as establishing a doctor-patient relationship merely because a person accesses, reads, comments on, or communicates through the Website.

Users should not rely solely on Website content when making decisions concerning diagnosis or treatment of an individual patient.

In an emergency, appropriate local emergency medical services and qualified healthcare professionals should be contacted.

Effective Date

This Privacy Policy is effective from 17 August 2024 and was last updated on 21 August 2026.

By continuing to use ICUNotes.com after any updated Privacy Policy becomes effective, you acknowledge the updated policy to the extent permitted by applicable law.